The self catering facilities consist of 2 electric rings and a fridge not much in the way of pans and cutlery. However having stayed in Marrakech many...

The self catering facilities consist of 2 electric rings and a fridge not much in the way of pans and cutlery. However having stayed in Marrakech many times I was pleasantly surprised by the good service , hot water and nice shower, air conditioning that worked and clean towels daily. Overall for the price it is very good and I will be returning for a second visit this year. Location to the mall is wonderful. The pool area is spotless and lots of room. They could do with providing better cooking facilities like a kettle toaster and more pans. The staff were very helpful and polite.

A great hotel in a quiet part of town. Great food and plenty of choice. An ideal place to unwind and get away from it all. The staff were very friendly...

A great hotel in a quiet part of town. Great food and plenty of choice. An ideal place to unwind and get away from it all. The staff were very friendly and the apartment was spacious. Not too far from the airport or the sights of central Marrakech and the fabulous history.

Spacious rooms, pleasant atmosphere. Friendly staff. communication may be a problem if you don't understand French or Arabic. Saeed the Manager was really...

Spacious rooms, pleasant atmosphere. Friendly staff. communication may be a problem if you don't understand French or Arabic. Saeed the Manager was really nice and helped us out during our stay. Kids enjoyed their stay as there is a play area apart from the Swimming pool.

Location is great, across the road from shopping centre with supermarket, shops and restaurants and taxi rank. Its great for the price you pay. Cleanliness...

Location is great, across the road from shopping centre with supermarket, shops and restaurants and taxi rank. Its great for the price you pay. Cleanliness is not great, but bed and bathroom was clean and thats all we cared about, but rest of the apartment not so much. Receptionist Amal was very friendly and helped us book restaurants and day trips and also gave us good recommendations. Pool is good plenty of sun loungers and can use the facilities of the palm plaza beside which has a bar with drinks and food beside the pool and also lovely for breakfast. Overall good experience from this hotel and would return to here again thanks to Amal.

I stayed here with my daughter for her 18th birthday. I booked the hotel based on the recommendation from the booking site. On a positive note the staff...

I stayed here with my daughter for her 18th birthday. I booked the hotel based on the recommendation from the booking site. On a positive note the staff are commendable, English language is a barrier but Karim, Moad and Saka provided excellent customer service and the housekeepers even made an effort, thank goodness for google translator! It should be noted breakfast is not served at the hotel but at the sister hotel Palm Plaza Hotel which is different to the apartment and it’s that which offers the facilities such as pool, sports, food and drink etc. It’s a few minutes walking distance from the apartment. As mentioned in previous reviews, there are no irons or hairdryers but Karim provided me with an iron and I was ever so grateful as well as the recommendation he made for the excursions which we absolutely loved and can be booked directly with the receptionist. The hotel staff also provided my daughter with a birthday cake for her 18th which was a lovely surprise and decorated the bed with petals. The swimming pool is ideal for children not adults, for a bigger and better pool you would need to go to the Palm Plaza Hotel and there is a small cost to this. It’s great for picture taking but freezing otherwise. The security at the apartment is excellent and it’s a 24hr reception desk. The receptionists are what makes this place so welcoming and thank you to them my daughter and I had the best time away and felt so safe and secure. As single women I applaud the Palm Plaza for taking care of us and we are truly grateful to all their help and support especially Karim:-)

It was good, as oppose to very good. The pool area is fantastic and it is very very close to a large shopping center. It suited us so we could buy supply...

It was good, as oppose to very good. The pool area is fantastic and it is very very close to a large shopping center. It suited us so we could buy supply for the trip. It is not close to city center, but we knew that.Be aware that the kitchen is suppose to have an oven, according to booking,com, but, it doesn;t...The staff was very nice.

Not exactly 5 stars but definitely worth the money and a great place to stay. We came as a family with 2 year toddler. On the first day when we arrived...

Not exactly 5 stars but definitely worth the money and a great place to stay. We came as a family with 2 year toddler. On the first day when we arrived Bary welcomed us and helped us check in, which was done very quickly. Once checked in we went to our room which is nice a spacious. We had the senior apartment which had 2 bedrooms 2 bathroom. Balcony with a nice view, although it was the car park but the trees and views were just as amazing. Only reason why I've given 4 stars is because as it's an apartment, it wasn't equipped with the things we needed like, hairdryer and an iron, washing up liquid or sponge to wash dishes, but there is a massive supermarket right opposite to the hotel which had almost everything. (Buy all you drinks and snacks from there). The hotel did provide with basic cutlery, tea pot and pans. We had asked one of the staff for an iron which the cleaning manager tried to arrange for us but it was broken. There is no WiFi in hotel rooms just at the lobby but we was still okay to come down and sit at the lobby instead of being stuck in hotel rooms. So these was the only downfall we had. Otherwise we really enjoyed our stay.Bary had also offered to book an evening show for us at a really good price and I'm glad we all went to his recommended show because it was AMAZING! The hotel staff can help you get great excursion at great prices, do be careful when booking outside as some people can rip you off. All staff seemed nice and helpful but we really liked Bary as he had an amazing customer service, very helpful. My family said Bary was amazing and great help. We are planning to come back to Marrakech as this trip was very short for us. When we do come back we will he staying at the palm apart club Thanks Bary and his team for all the help!

Amazing hotel and great service, the rooms were clean and staff were extremely friendly. Only disadvantage is that wifi did not connect to our room. The...

Amazing hotel and great service, the rooms were clean and staff were extremely friendly. Only disadvantage is that wifi did not connect to our room. The receptionist Amal was polite and helpful, Thank you Amal! Would defiantly recommend to everyone!!

Just finished a week long stay at this hotel with my fianccé for the second time. Upon check in there was a mix up with the booking as we had booked through...

Just finished a week long stay at this hotel with my fianccé for the second time. Upon check in there was a mix up with the booking as we had booked through a third party site however, the hotel resolved this after about a 45 minute wait. The hotel is really nice, the beds are fantastic and the rooms are very spacious and clean. The bathrooms have a large bath tub perfect for a nice relaxing bath. The pool is very nice as it is a good size to swim however, it could be deeper at the deep end. Sun loungers are very comfortable and plenty there for everyone. Hope find studio room in Julie. !!!